Buy Guide
About Orders
1. How to order products from Dressmore?
You can place an order with us online, by fax, phone, or mail. We have a secure server and gladly accept Visa, Master Card, American Express and Discover. Please see our Ordering Information page.
2. How to choose color and size?
If you don't know how to choose colors of the dress you want or the standard size, you can refer to our color chart and size chart. When you choose color of the dress you favored, you should choose according the fabrics of the dress.
3. How to measure?
A.We recommend that whenever possible you get a qualified seamstress to measure your dress size. Always get someone else to make the measurements for you: measuring yourself will give inaccurate numbers and could lead to disappointment. Measure with undergarments similar to those you will wear with your dress; do not measure over other clothing.
B.All the measurements should be measured a little bit loose with possibility of one fingure inside of the tape except the following two exceptions:
- (1)Upper bust
- (2)If under the case that customer pursues the accentuated waistline in the case of elastic material
Dear Customer,In order to make you measure accurately, you can watch our measurement guide video.
Measurement Guide Video
Or you can choose to see the pictures:
For the Standard Dresses
4. How do I place an order with you?
You can place an order with us online, by fax, phone, or mail. We have a secure server and gladly accept Visa, Master Card, American Express and Discover.
5. Is it safe to shop at Dressmore.com?
At Dressmore.com, we go to the extreme to ensure the safety of our customers' information. We do not store your payment information on the website. Payments made through PayPal are processed by Paypal Company, It is considered to be secure and trustworthy. We also do not disclose your information to third parties. For more details, please see our privacy policy.
About Shipping & Delivery
1.What kinds of shipping method you accepted?
2. How can I calculate shipping cost?
3. How long can I get my ordered items?
4. Which locations you ship to?
About Payment
1. How can I pay for the products?
2. What can I do if my country isn't available in Paypal?
Normally you can register free for an account at www.paypal.com - but please note paying by PayPal is only possible in the countries listed on the following web page:www.paypal.com
If you have a PayPal account, but you are having problems with sending money or logging into PayPal, please contact PayPal customer service for solutions.
If paypal is not available in your country, It does not matter. You can pay us via your credit card, bank transfer or western union. The detailed information please see our payment information.
About After-sale Issues
1. How can I track my order and check the status?
2. How can I return or exchange for my ordered items?
3. What is your guarantee?
Dressmore chooses products to sell based on their excellent designs and proven hardware reliability. So the quality is guaranteed.
We check all of your orders during the packing stage to make sure that the right accessories are included and that the adapters and other standards are correct for your country.
We have a QA team who tests your ordered products are functioning correctly before they are packed and sent to you. This is in addition to the normal quality assurance checks that all the goods have passed in the factory line.
If you want to know about Return Policy, Please Click Here
4. How can I contact customer service?
In order to provide total customer service, we want to hear your comments, questions and opinions about your online experience.